1. Introduction
Welcome to f2flocal.com (“we,” “our,” or “us”), a subscription-based platform that connects:
Buyers and sellers to trade goods (e.g., vehicles, furniture, electronics).
Job posters with certified professionals for services (e.g., plumbing, electrical work).
Professionals and businesses with individuals seeking services or employment.
By accessing or using our platform, you agree to these Terms of Use and Privacy Policy.
Platform Role:
We act solely as a third-party platform to facilitate connections.
We do not own, manage, or oversee transactions, services, or job outcomes.
Payments, disputes, and legal arrangements between users are outside our scope of responsibility.
Subscription Services
We offer the following subscription plans:
Selling Boost Subscription:
For users selling items or posting services to enhance visibility.
Professional Access Subscription:
For professionals seeking access to job postings or potential clients.
Custom Plans:
Flexible plans for businesses or individuals based on needs, e.g., additional features like analytics or highlighted profiles.
Subscription Details:
Automatic Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the renewal date.
Refund Policy:
Refunds are only issued where required by law (e.g., within the 14-day cooling-off period under the Consumer Contracts Regulations 2013).
User Responsibilities
Eligibility
Users must be 18 years or older to subscribe or use the platform.
By subscribing, you confirm that all information provided is accurate and truthful.
Prohibited Conduct
Users may not:
Post or sell prohibited or restricted items (e.g., pets, illegal goods, counterfeit products).
Provide false or misleading information in listings or job posts.
Promote competing platforms or websites.
Use the platform for unlawful activities, including scams or fraud.
Limitations of Liability
We do not guarantee the success of transactions, services, or job outcomes facilitated via the platform.
We are not liable for any disputes, losses, or damages arising from user interactions or transactions.
Verification badges for professionals are based on submitted certifications but do not constitute endorsements or guarantees of service quality.
Professional Services and Job Postings
For Professionals
Professionals must provide proof of required certifications or licenses (e.g., Gas Safe certification for plumbers).
Failure to provide valid documentation may result in restricted access or account termination.
For Job Posters
Job posts must comply with UK employment laws, including the National Minimum Wage Act 1998 and the Equality Act 2010.
We are not responsible for employment contracts or disputes between job posters and professionals.
Data Protection and Privacy
We comply with the UK Data Protection Act 2018 and UK GDPR to protect your personal data.
Information We Collect
Personal Data: Collected during account creation, such as names, email addresses, and payment details.
Usage Data: Includes cookies, IP addresses, and activity logs to improve platform functionality.
How We Use Your Data
To manage subscriptions and provide user support.
To send service updates or promotional offers (with consent).
To comply with legal obligations.
User Rights
Users can request access, correction, or deletion of their personal data.
You may withdraw consent for data processing at any time.
Subscription Fees and Payments
Payment Processing
Payments are processed via secure third-party providers. We do not store payment details.
Non-Payment or Cancellation
Non-payment or chargebacks may result in suspension of access to subscription benefits.
Price Changes
We reserve the right to change subscription prices with at least 30 days' notice to subscribers.
Intellectual Property
All content, trademarks, and materials on the platform are owned by us or licensed for use.
Users may not copy, modify, or redistribute our intellectual property without written consent.
Account Termination
Accounts may be terminated for violations of these Terms of Use.
Refunds for terminated accounts are issued only where required by law.
Governing Law
These terms are governed by the laws of England and Wales.
Disputes will be resolved in the courts of England and Wales.
Updates to Terms
We reserve the right to update these terms periodically. Continued use of the platform constitutes acceptance of the updated terms.
For questions or concerns, contact us:
Email: info@f2flocal.com
Phone: +44 1945 583523
Address: 345 Lynn Rd, Wisbech 7AL
Effective Date: 2025-01-21
